Talent Acquisition Supervisor İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We design, build and deliver next-generation end-to-end CX solutions for many of the world’s most respected digital-native and vertical leading brands. Our comprehensive east-to-west global footprint in 35 countries across five continents, with more than 66,800 team members and 60 languages, allows us to deliver flexible solutions that leverage our expertise in cultural nuance, which we believe to be essential for true excellence in CX. We have deep domain expertise in tech-augmented front to-back-office CX. Additionally, we offer Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a global leader in Content Services, Trust & Safety. We believe the ‘Majorel difference’ to be our culture of entrepreneurship.
As Majorel Türkiye, with more than 3,000 teammates in 7 different locations in Turkey and working-from-home model, we offer services to leading brands both across Turkey and worldwide in 12 different languages, including German, Dutch, Turkish, English, Arabic, Italian, Spanish, Greek, Hebrew, French, Russian, and Bulgarian.
Our Mission
We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners. We are driven to go further.
Our Vision
Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.
We serve customers across the world through our 66,800+ people based in 35 countries across 5 continents with 60 languages. We support your customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.
General Qualifications:
- Bachelor’s or Master’s degree in related area
- At least 7 years of recruitment experience (white collar)
- Good level of English
- Good level of MS Office applications
- Experienced in team management
- Possessing new generation leadership skills
- Giving importance to organizational commitment and organizational goals
- Taking initiative and decision making skills
- Adaptable to change quickly
- Have a customer-oriented service approach
Job Description:
- Establishment of recruitment processes, creation and continuous improvement of systems,
- Supporting the development of his team and establishing control mechanisms,
- To create and implement the necessary actions in order to become an employer brand,
- Ensuring and controlling the preparation of the reports used in the recruitment processes within the specified times,
- Improving the recruitment processes and adapting the team to new processes,
- Carrying out studies for the development of recruitment tools,
- Ensuring the concurrent execution of all processes managed with an annual premium setup within the scope of talent acquisition at all locations,
- Ensuring the correct definition of the internal customer's expectations and managing the internal customer in order to ensure interdepartmental coordination,
- Developing projects to improve recruitment processes,
- Creating competency sets that should be questioned in recruitment processes, taking into account the company's values,
- Determining the right Human Resources software systems in line with the needs of the department and ensuring that studies are carried out for the digitization of processes,
- Establishing and ensuring the correct execution of promotion and job change processes,
- Establishing and developing assessment center processes,
- Establishing the annual recruitment budget and monitoring the compliance with the budget throughout the year,
- Checking incoming recruitment requests in accordance with the annual headcount plan created.
