QUALIFICATIONS AND JOB DESCRIPTION
In its business segments, voestalpine is a globally leading technology and capital goods group with a unique combination of material and processing expertise. voestalpine, which operates globally, has around 500 Group companies and locations in more than 50 countries on all five continents. With its top-quality products and system solutions using steel and other metals, it is one of the leading partners to the automotive and consumer goods industries in Europe as well as to the aerospace, oil and gas industries worldwide. The voestalpine Group is also the world market leader in turnout technology, special rails, tool steel, and special sections.
We are now looking for a Technical Sales Manager-Tool Steel (Field Sales) for our BÖHLER brand. The position is based in our HQ in Gebze, Çayırova, Kocaeli.
Qualifications
· Holding a Bachelor degree from Metallurgical or Mechanical Engineering.
· In depth knowledge of the technical qualities of tool steel.
· Good level of English.
· Minimum 5 years of relevant experience, giving technical consultancy to the customers.
· Highly skilled in MS Office programs.
· Advanced level of English.
· B class driving license.
· Military service completed for male candidates.
Soft Skills
· High customer and business orientation.
· Communication skills.
· Organizational and didactic talents (presentations).
· Self-organized.
· Empathy.
· Open-minded towards foreign cultures.
· High awareness for technical innovations.
· Team player.
· Knowledge of B2B sales and value based selling.
Responsibilities
· Technical customer service and advisory
· Recommendations regarding steel grade selection, heat treatment, tool design, etc.
· Customer contact and development (incl. participation in customer seminars)
· Customer (re-)acquisition
· Technical investigations and recommendations
· Cooperation and technical interface with production companies
· Investigation reports
· Technical support in claims handling
· Customer visits including preparation and follow-up (claim and complaint handling, clarification of technical issues, product and application advisory)
· Support sales team in offer creation (technical expertise, recommendations)
· Training (e.g. product and application know-how, value based selling)
· Participation in seminars, conferences.
· Conduct internal trainings.
· CRM reporting.
