GENEL NİTELİKLER
We are looking for Commercial IT Analyst and a good team member who will work inSunExpress Antalya Headquarter.
Qualifications:
- Minimum University degree
- IT Incident management experience – managing incidents including business expectations and communication.
- Experience of airline solutions and systems preferred
- Fluent in English (written and spoken)
Responsibilities:
The Commercial IT Analyst is supporting the resolution of problems and the operations of the IT Commercial set of applications
- Triage of incidents within the IT Commercial landscape
- Support the day to day operations of these systems
- Providing IT service levels which meet business expectations
- Discover and research problems and work with the team to provide acceptable solutions
- Work with the business to manage acceptable outage times/ routine maintenance
- Maintenance and troubleshooting of online systems: Internet Booking Engine (IBE), Ancillary Services, Online Check In, E-Ticketing.
- Understanding business process and having and end to end view of the business
- Having the organisational and technical agility to respond to changing business priorities.
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