Customer Service Executive İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
- Creates bookings and accurately assigns rates
- Identifies the route that will move containers from the beginning to the ending location
- Works with the Equipment Department to determine equipment availability
- Ensures that any and all documentation required for a shipment is received in a timely manner
- Responsible to issue the related docs such as BL, DO or manifest
- Strong relationship with logistics / sales / accounts department
- Updates bookings when necessary and notifies all affected parties of changes
- To be able to deal with customer complaints professionally with a preferable outcome to both parties
- Coordinates with terminal operations to assure efficient and effective handling of shipments
- Corresponds with world-wide offices to track shipments
Benzer İş İlanları
Customer Service Representative
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Customer Care Representative
Customer Services Customer Experience Specialist
Inbound Customer Service Specialist
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Customer Service Officer
