Function
Customer Services Representative will ensure coordination and follow-up
of all aspects related to the complete handling of orders placed by customers.
He/ she will also perform relied tasks and actions in accordance with
internal and external regulations such as ISO, CE, etc. This is a professional
support function, with focus on coordination and administration of the
order process and this according to processes & procedures.
across all customer orders; this includes but is not limited to product
sample enquiries, issuing proforma, preparing orders to submit planning,
delivery organization, invoicing and payment.
certificates,…)
Planing, Logistics Coordinators, Shippers, Finance Department.
to maintain the desired customer service quality and to be able to
reply any questions from our customers in a professional way.
environment Good language skills:Turkish and English,
advanced level both in speaking and writing, any additional
language is a plus. ( additonally French or German as a second language)
successfully.
mentality.