Customer Service Representative İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Frimpeks is one of the leading manufacturers of self-adhesive label stocks and chemicals in Europe, Americas and Asia. We are seeking to recruit aCUSTOMER SERVICE REPRESENTATIVE to join our export sales team.
- University Degree,
- Min. 4 years of export customer service experience in sales divisions.
- Good written and verbal communication skills both in English and Turkish.
- Customer and solution oriented mindset.
- Ability to work effectively with team members who are located in various countries.
- Good command of MS Office.
- No military obligation for male candidates.
- Preferably residing around Maslak, Şişli.
JOB DESCRIPTION:
- Receiving orders and communicating with planning departments of different Frimpeks factories to ensure orders are shipped on time,
- Coordinating the dispatches with Logistics department and keeping customers updated about their orders,
- Responding to customer issues on time and making sure finding the best possible solutions,
- Working in harmony with Area Sales Managers who are based in different parts of the world to meet the demands of the customers,
- Assisting Frimpeks subsidiaries abroad operationally whenever necessary,
- Aligning with finance department in following-up customer receivables,
- Initiating and implementing initiatives which may improve customer satisfaction levels,
- Performing other customer service related activities to assist salespeople who are travelling on the market.
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