Inside Sales Representative İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We are now looking for a "Inside Sales Representative" to be a member of our Inside Sales Team in Turkey.
Job Purpose
Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
Key Responsibilities
- Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local, regional and / or global systems,
- Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required.
- Investigates and resolves problems or exception situations using systems or equipment, as appropriate.
- May act as the focal point for specific types of resolutions within the department and across other teams.
- Uses appropriate communication methods to understand and share information with customers, team members and other departments.
- Validates or completes accurate and timely reporting. Supports/researches relevant data and collates for analysis and interpretation.
- Ensures on-going compliance with defined Company processes and procedures, relevant legislation and external regulations, and predefined agreements.
- Works closely with team and key stakeholders to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve escalated issues as required.
Qualifications
- Bachelors degree from relevant departments,
- Minimum 1-2 years of professional experience in a multinational, sales environment,
- Organisational awareness (structure and products & services),
- Good communication capability both with internal and external stakeholders,
- Preferably have customer- result - quality focus, judgement & decision making skills, negotiation skills, networking skills, team working skills,
- Very good command of written and spoken English,
- Residing in Istanbul and/or able to relocate,
