Sales Support Responsible İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Job qualifications:
- Bachelor’s degree from relevant departments
- Work experience in sales support roles
- Must have fluent English (German is an asset)
- An understanding of sales principles and customer service practices
- Effective verbal and written communication skills
- Proficiency with personal computers and networking, specifically Microsoft Excel, SAP
- Strong analytical, organizational, and time management skills
- Excellent team working, motivational, interpersonal, and customer service skills
Job description :
- Deliver order management as required
- Provide troubleshooting assistance for customer orders, accounts and relevant problems
- Serve as the front end, main point of contact for the sales team
- Work directly with the sales team on a daily basis to fulfill their requests, which may include processing applications, assisting customers, process contracts, etc.
- Work collaboratively with the production, quality teams and other departments to ensure superior customer service
- Build sustainable relationships and trust with customers through open and interactive communication
- Provide coordination between AKG Head Office and AKG Turkey teams regarding customer demands
- Collect and consolidate forecast data from customers
- Develop and monitor performance indicators
- Closely follow up other tasks that will be assigned by department manager
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