Sales Support Specialist İş İlanı

İşveren Hakkında

QUALIFICATIONS AND JOB DESCRIPTION

Ferro is a leading global supplier of technology-based functional coatings and color solutions. We have built leading global market positions with our high technology coatings for ceramic, metal and glass products, as well as specialty pigments used across numerous markets.Our values center on customer focus, accountability, innovative thinking, and collaboration. We are looking for a "Sales Support Specialist" who will work with us in our Istanbul Office.

Job Description :

  • Pro-actively assist the management with prioritizing creative and influencing the regional distributor & sales team
  • Assists clients through each step of the sales process helping them resolve any concerns or questions
  • Play an active role in the projects
  • Liaise with the customers & distributor on project status
  • Keeping management informed by submitting activity and results reports
  • Monitor sales performance through sales tracking tools and report progress to the executives
  • Provide accurate forecasts by closely following up customers’ possible needs to manage future orders to be dispatched on expected time
  • Monitoring and analyzing competition and industry trends

Job Specification :

  • Bachelor’s Degree required.
  • Professional working proficiency in English for effective written and oral communication
  • 5+ years of sales support experience
  • Excellent computer skills; MS Excel, SAP experience desired
  • Knowledge of sales practices and the most efficient customer service techniques
  • Ability to work in a multinational matrix environment
  • Great interpersonal and communication skills
  • Ability to pay attention to details
  • Ability to interpret sales metrics and perform data entry
  • Self-motivated, works with a team but also able to work alone