Segment Manager (Entertainment) İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
QUALIFICATIONS
- University degree from related department,
- Minimum 7 years of experience in Segment/Category/Base Management especially in Telco,
- Advance level of English,
- Proficiency in MS Office programmes,
- Strong planning and networking skills,
- Strong decision making and problem solving; takes initiative and ability to work both independently and in teams, collaboration skills with the ability to manage multiple tasks,
- Strong financial and analytical skills,
- Military service should be completed for male candidates.
JOB DESCRIPTION
- Prepare short and long term segment activities (upgrade / anti-downgrade / upsell / crossell),
- Analyse and prepare reports relating to the performance of segment activities,
- Analyse segment campaigns in order to understand the mechanisms and obtain useful insights to optimize the effectiveness of the direct and outbound communication plan,
- Support in the preparation of material for presentations to top management,
- Interaction with sales channels (inbound / outbound / selfcare / retail) and support structures (Customer Analytics, CRM, IT, Customer Care, Content) to ensure adequate data sharing and performance alignment,
- Monitor and improve customer satisfaction and the overall performance of segment,
- Support in the creation of guidelines documents for segment.
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