Senior Corporate Communications Specialist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We design, build and deliver next-generation end-to-end CX solutions for many of the world’s most respected digital-native and vertical leading brands. Our comprehensive east-to-west global footprint in 35 countries across five continents, with more than 66,800 team members and 60 languages, allows us to deliver flexible solutions that leverage our expertise in cultural nuance, which we believe to be essential for true excellence in CX. We have deep domain expertise in tech-augmented front to-back-office CX. Additionally, we offer Digital Consumer Engagement, CX Consulting, and an innovative suite of Proprietary Digital Solutions for industry verticals. We are a global leader in Content Services, Trust & Safety. We believe the ‘Majorel difference’ to be our culture of entrepreneurship.
As Majorel Türkiye, with more than 3,000 teammates in 7 different locations in Turkey and working-from-home model, we offer services to leading brands both across Turkey and worldwide in 12 different languages, including German, Dutch, Turkish, English, Arabic, Italian, Spanish, Greek, Hebrew, French, Russian, and Bulgarian.
Our Mission
We create amazing customer experiences that people value and we are proud of. By combining talent, data and technology we deliver real impact for our partners. We are driven to go further.
Our Vision
Our vision is to be our clients’ trusted long-term partner for customer engagement in a constantly changing world. Creativity, Excellence and Respect drive everything we do. This ensures success for our partners and allows us to thrive as one team.
We serve customers across the world through our 66,800+ people based in 31 countries across 5 continents with 60 languages. We support your customers at any time, through every device and in the manner they expect of their brands. We speak their language wherever they are and whatever their culture.
General Qualifications:
- Bachelor’s degree in related area
- 5 years or more of experience in Corporate Communications
- Have advanced knowledge of English
- Able to work as a team player progress with a cooperation perspective
- Able to work with solution and goal oriented
- Taking initiative and decision making skills
- Have a customer-oriented service approach
- Progressing with a detail-oriented perspective
- Open to feedback
- Adaptable to change quickly
- Organizing and coordinating corporate strategy and communication activities,
- Management of communication e-mail addresses, delivery of incoming e-mails to the relevant departments,
- Management of Corporate Communications e-mail address and making announcements,
- Carrying out the necessary studies to keep Majorel Turkey Library alive (generating new documents, updating the documents regularly, researching and adding resources),
- Preparing CEO messages, letters and communication texts,
- Ensuring coordination between internal departments, Social Media agency and PR/Design agency for the management of social media accounts,
- Creating and implementing a social media content calendar,
- Ensuring that the necessary updates are made on the website regularly (adding new news, changing the contact information of the responsible person, adding new location information, etc.),
- Providing written, verbal and visual content used in internal and external communication by the agency and/or preparing them with our own resources, controlling and coordinating the publication process,
- Sharing current corporate identity studies and content such as presentations with the relevant teams and ensuring their harmony,
- Monthly reporting of department budget expenditures to finance,
- Preparing the necessary reports needed by the department and sharing them with the interests,
- Keeping meeting notes and distributing them to the relevant people,
- Supporting the preparations for customer meetings, presentations and location visits,
- Participating in location visits,
- Making strategic presentations.
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