![İş İlanları](https://isbulursun.com/images/banners/2021/10/30/sick-turkiye-a-s-service-engineer-is-ilani-45577.jpeg)
QUALIFICATIONS AND JOB DESCRIPTION
We are looking for ''Service Engineer'' who will be able to perform the role in the business field of ‘Logistics Automation’ with below qualifications;
Qualifications
- Bachelor’s Degree in Electrical Eng., Electrical/Electronic Eng. Or Electronic and Communication Engineering,
- Minimum 2 years of experience of after sales customer service activities like, installation, commissioning and maintenance of industrial sensors and sensor systems,
- Preferably experienced in logistics industry on logistics automation systems,
- Knowledge about other automation systems will be considered as added value (e.g. PLC, Vision sensors),
- Fluent in English (both written and spoken),
- Effective use of Microsoft Office Programs,
- Self-motivated, strong commitment to goals and proactive attitude,
- Customer & solution oriented, open minded, a good team player,
- Flexibility and quick adaption to frequent scheduling updates,
- Strong problem solving and analytical skills,
- Able to work effectively with deadlines and under time pressure,
- No military obligation for male candidate,
- No restriction for travelling, active driver’s licence.
Role Description
- Provide on-site (%90) or remote (%10) technical support for installation and commissioning of equipment and routine maintenance independently; identifies and solves technical problems, performs services according to the scope defined within the work order.
- Create strong relationships with customers, understanding their needs and providing support and solutions.
- Ensure that the service operations are carried out as per the assigned schedule.
- Provide 24/7 hotline support service alternately with teammates.
- Create service reports, enter and follow-up data in the CRM system.
- Prepare the tools, equipment and parts needed for a service job and understand the scope of the job to be performed.