Service Engineer-Turbocharging İş İlanları

GENEL NİTELİKLER

As a Service Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service. In this role you will be responsible for providing routine maintenance and on-site or remote technical support. The position involves approximately days of travel, as you will be providing hands-on assistance at customer sites.

Your responsibilities:

Drive customer satisfaction by competent and timely execution on a high-quality level of service jobs on site and in the workshop. Positively influence the ABB reputation by dedicated and professional approach to the customer.
Act as representative of the OEM during interaction with the customer.
Prepare the tools, equipment and parts needed for a service job and understand the scope of the job to be performed.
Ensure that the documentation for the job is available. Ask for advice in cases some steps are not known.
Briefing with service coordinator, head of workshop or supervisor about the expected situation on site.
Checking all relevant information of turbochargers in ATURB beforehand.
Execute a pre risk assessment on site, briefing with crew member on ongoing other activities and instruction for board equipment.
Working according to working instructions and adhering to regulatory and company OHS policy.
Perform services according to the scope defined within the work order.
Coordinate work order deviations in the scope with service coordinator and customers representative on board.
Create service reports, time sheets & delivery note, duly signed by customer with DSA.
Recommendation to customer for immediate and future service requirements, provide feedback to service coordinator or end user sales.
Collecting information about other turbochargers installed on site, informing service coordinator.
Complete data collection (incl DSA).
Self-study of technical documentation.
Maintenance of tools and equipment.
Input for continuous process improvement.
Maintaining a clean and proper working environment.
Support service availability targets (24/7 service availability).
Participate in BU and local training programs.

Your background:

University degree in engineering disciplines.
2 years of experience as Service Engineer.
Solid experience in marine service market is preferable.
Intermediate level English skills .
Turkish knowledge is a must.
Team-oriented profile with strong interpersonal skills.
No constraints in adapting to flexible working hours.

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