We are looking for a self-motivated and energetic team member who will join us as a full-time System Support Specialist and work as part of our team in Ankara.
Technical Requirements
· Proven 3+ years of work experience in system administration
· B.Sc. or B.A. degree, preferably B.Sc. from engineering departments or relevant
· Desirable experience in line with the ITIL methodology:
o Microsoft Windows server-based operating systems implementation, maintenance, administration and troubleshooting in an enterprise environment
o Microsoft Windows client-based operating systems implementation, maintenance, and troubleshooting in an enterprise environment
o Virtualization and containerization
o Industry-standard servers and blade systems architectures
o Microsoft Active Directory and Microsoft Networking Services
o Microsoft SQL Server
o Microsoft Exchange Server
o Microsoft SharePoint Server
o Microsoft Team Foundation Server
o Microsoft System Center Family
o Monitoring systems
o Endpoint protection systems
· Nice-to-have experience:
o Linux based operating systems implementation, maintenance, administration and troubleshooting in an enterprise environment
o Storage (SAN/NAS) systems
o Backup systems
o Antivirus systems
o Troubleshooting and problem resolution in a secured network environment
o Technical support according to regulations, preferably in in defence teams
Responsibilities
· Take responsibility for various IT systems (server, storage, backup, virtualization, etc.)
· Install, configure, test, and maintain IT systems and system management tools
· Manage and monitor installed systems
· Proactively ensure the highest level of service availability in a production environment
· Provide 1st and 2nd level support
· Maintain a proactive view on capacity and performance of IT systems
· Conduct regular performance analysis to identify and mitigate performance flaws
· Enable automation
· Contribute to and maintain system standards
· Maintain installation and configuration procedures
· Maintain security, backup, and redundancy strategies
· Perform periodic performance reporting to support capacity planning
· Maintain operational, configurational, and other procedures
· Maintain topology, inventory, and service specification documents
· Follow and maintain the standards and the regulations in the respected area
· Liaise with vendors and other IT personnel for problem resolution
· Keep software license list and hardware inventory of the assigned systems up to date
· Report to management regularly about systems as required
· Perform other relevant duties as required
General Skills and Attributes
· Strong problem solving and analytical skills
· Strong collaboration skills, responsive to project needs and demands in fast changing environment
· Passion of learning and personal qualification improvement
· Ability to work in a team environment as a reliable, responsible, and self-motivated team player
· Having excellent communication, and documentation skills, sense of urgency, accountability, and ownership
· Very good command of both written and oral English (KPDS/YDS:75, TOEFL iBT: 80, CEFR B2 or equivalent)
· No restrictions for travelling abroad temporarily
· Completed military service for male candidates
· Having a valid National Security Clearance from Ministry of National Defence, Turkey, is a plus