Field Service IT Technician İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Hemmersbach provides IT infrastructure services in more than 190 countries with 50+ own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
We are looking for a Field IT Technician with experience in IT desktop support and endusers support at large multinational companies, in order to support our customers on site in thearea of Istanbul.
Main tasks of the job are:
- identify, diagnose, and resolve issues in computer hardware and software in systems such as Laptops, Desktops, Printers, Mobile devices, Tablets etc.
- provide general deskside support, imaging/ re-imaging PCs and laptops
- coordinate with the third party service provider for timely repair of the system under the maintenance agreement warranty, and repairing minor flaws in hardware if not covered under the same
- provide assistance in installation of other peripherals like printers, scanners, etc., cabling systems like local area network cables, network interface cards, wired switches, etc.
- provide smart hands and eyes support leaded by remote team for network devices and servers
Main requirements:
- experience in End User Support
- good English knowledge
- good understanding of Desktop/Laptop/Printer
- familiarity with Windows operating systems and common off the shelf software such as MS office, Email Client
- knowledge of application installation & config, image installation & config, hardware break & fix
- customer/people service skills
- availability to travel
- driving license
Our benefits...
- A secure job in an exponentially growing international company
- Exciting projects in your own responsibility with diverse challenges
- Wonderful team spirit and a great working atmosphere in a friendly team
- Direct and open communication
- Very good opportunities for professional and personal further development thanks to our human resources development programme
- Mentor programme for an easy start for new employees
- Room for your own ideas and suggestions for improvement as well as their quick implementation due to brief decisions making processes
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