Alshaya Merkez Starbucks Operations Manager İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Shaya was founded in 2002 by the Kuwait-based Alshaya Group as an investment in the Turkish market. Today, the group represents a portfolio of world's best known international brands in Turkey, managing their retail franchise operations in segments including Fashion, Food, Health & Beauty. Shaya's franchise portfolio includes Bath and Body Works, Le Pain Quotidien, Pinkberry, Shake Shack, Starbucks, The Body Shop, Victoria's Secret and Victoria's Secret Beauty & Accessories in Turkey. Shaya, which operates with a corporate culture that rewards "Think Big," "Act Small," and "Be You", is currently looking for Operations Manager to join its Starbucks division.
Tactical and focused on day-to-day Operations. Overseeing 80-120 stores in a defined market with up to min. six direct reports (District Managers). Managing the P&L with dedicated focus on execution of the Brand and company strategy/guidelines. Ensure better store visibility and coverage.
- Responsible for the management and delivery of region’s sales, P&L and operations excellence targets,
- Plans and executes strategies to increase sales whilst controlling operational costs within the assigned region,
- Ensuring the execution and compliance of the existing Brand and company standards
- Proactively searches for and executes opportunities for growth and expansion within region. Plans new store openning in the region,
- Headcount planning and team stability, overseeing the proper application of the training processes,carry out disciplinary counsiling,
- Provides coaching, direction and leadership support to team members, challenges and inspires them to achieve results,
- Follow up the district's talent pools and creating the succession plans for District Manager level,
- Works with other functional teams and departments to ensure all functional activity meets the requirements & the needs of the operations,
- Leads/collaborates with key cross functional projects and working parties to enhance the customer experience and to drive business growth & profitability.
QUALIFICATIONS
- Bachelor degree required, master degree is a plus,
- Progressive experience (approx. 10 years) managing in multi-unit operations in Retail, F&B or FMCG organizations,
- Team management experience (managing a team of mid-managers),
- Excellent financial/data analysis skills, and profit & loss responsibility,
- Excellent organizational, planning and project management skills,
- Market development experience,
- Customer focused and result-oriented,
- Excellent communication skills, oral and writing,
- Strong inherent desire to continue to learn, develop and grow,
- Excellent command of English,
- Proficiency in MS Office,
- Have no restriction to travel.
