CRM Specialist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We are a Germany-based luxury consumer brand that produces customizable, high-quality jewelry for women, men and children.
As the GLAMIRA family, we sell customizable jewelry in almost 70 countries. Taking the concepts of uniqueness, quality and trust at our center, we also add customizable textile, leather, cosmetics and home accessories products to our structure on the path we walk.
If you are aiming to develop and support us like everyone who moves with us on the path we walk by expanding our product range, by combining our professionalism in e-commerce with our vision to become the most preferred customizable jewelry manufacturer in the global market, welcome to the team!
We are looking for a "CRM Specialist" to join our growing CRM Team.
JOB DESCRIPTION
- Provide support in shaping the CRM strategy and guidelines with the aim to enhance the customer base value, to identify improvement opportunities and to maximize the effectiveness of CRM initiatives
- Prepare daily, monthly, yearly CRM KPI, campaign, web visitors, sales, product reports,etc.
- Supporting the management of the email calendar for campaigns and customer lifecycle.
- Running the emailing process and provide reports. Experience A/B testing email campaigns with a focus on improving key email engagement metrics.
- Assist in customer segmentation and creating segment strategies and actions accordingly
- Provide ad-hoc data analysis on demand.
- Determine target groups for campaigns and show expected results.
- Coordinate technical system tests.
QUALIFICATIONS
- Bachelor's degree in Business Administration, Social Sciences or related disciplines.
- Minimum 1 years of experience in a similar position
- Strong attention to details and deadlines
- Hands-on mentality, excellent written communication, and attention to detail sets you apart.
- Problem solver with creative solutions to handle dynamic challenges and meet business requirements
- Ability to develop processes that drive operational efficiency.
- Good level of English is a must.
