GENEL NİTELİKLER
We as D Maris Bay; feel responsible and committed to create a working environment that is challenging, satisfying and fun, so we can retain and motivate excellent people during their long term careers with D Maris Bay.
We are looking for a qualified “Front Office Manager” for D Maris Bay.
The ideal candidate should have:
- Relevant degree from an university in Hospitality & Tourism or Business Administration,
- Very good knowledge of the English language is mandatory – Further languages are preferable,
- Advanced MS Office skills,
- Good command of Opera program,
- Excellent leadership skills, inter-personal and communication skills
- Result and solution oriented management style,
- Strong organizational and time management skills,
- Advance level of team work and communication competencies.
İŞ TANIMI
- Coordinate and ensure the smooth operation of the Front Office.
- Coordinate employee through hiring, training, evaluation and delegation of duties as necessary.
- Administers verbal and written disciplinary actions to subordinates to violate established company policies and procedures.
- Evaluate the staffing requirements and prepare work schedules weekly, adhering to budget goals.
- Ensure that all personnel are kept well informed of department objectives and policies.
- Conduct daily operational meetings.
- It carries out all financial liabilities which the law brought into force and enforces them.
- Attend to Guests’ enquiries, requests, complaints and compliments.
- Create and execute innovative Front office strategies that will drive the hotel to exceed guest satisfaction and revenues.
- Provide Leadership / Mentoring to Front Office team members.
- Work closely with department managers and supervisors to develop them both personally and professionally.