QUALIFICATIONS AND JOB DESCRIPTION
As Gram Equipment, we are looking for a Spare Part Sales Coordinator for our factory located in Aegean Free Zone, Gaziemir – İzmir
Job description and Responsibilities
- At Gram Equipment, you will have the opportunity to exploit your potential and service the company's global customer network
- Being part of a global company that develops and sells some of the world's most fascinating equipment for industrial ice cream production
- Being part of a very experienced team of a total of eight people with reference to Global Spare Parts Manager
- Working together with close colleagues in USA, Italy and Denmark
- Have an exciting everyday life with various tasks within customer service and internal sales of spare parts
- Having day-to-day responsibility of a defined group of customers
- Being responsible to understand customer’s needs, provide requirements for the customer, prepare offers and orders as well as ensure regular follow-up on these
- It is crucial that you thrive with a large interface and can ensure that both customers and suppliers receive a completely unique service
- To meet customers in a global environment and advise/help them online/on the phone
- Being proactive and dynamic by nature, understand the importance of working together to achieve the group's common ambitious goals, and contribute with good energy to achieve them
- To be able to come up with constructive suggestions for improvements and optimizations of existing processes
- Ensure customers’ needs are met quickly and efficiently
Qualifications and competencies
- Graduated from Engineering Departments (Industrial/Mechanical)
- Excellent command of English, both verbal and written
- Being passionate about providing an optimal and professional service
- 5+ years of technical spare parts, sales or after sales experience in a global company
- Being structured, service-minded, detailed and collaborated
- Knowledge of Arabic language is a plus
- Excellent interpersonal and communication skills
- Advanced troubleshooting, and problem solving skills