Business Analyst (Omnichannel) İş İlanı

QUALIFICATIONS AND JOB DESCRIPTION

Be part of a project, for the implementation of a global omnichannel solution ranked as a leader in the sector, which will be managed by an international technology company.Acts as a key member from design phase until go-live.

• Bachelor's Degree in engineering (industrial, computer or related degrees)
• 2-5 years of experience in system analysis,
• Solid understanding of integration methodologies.
• Experience with Microservices and APIs is a plus
• Fluency in English is must
• Can clearly define/write detailed technical design and specifications including functional/non-functional

Job Description

• Attends all key project design reviews / workshops
• Configures key omnichannel functionalities (availability, allocation, orchestration,…)
• Prepares & executes tests
• Train central & local super users
• Supports solution’s onboarding & go-live
• Collects global functional monitoring (reporting) & system analytics
• Troubleshooting and level 2 support, working with analysts in the regions
• Implements continuous process & system improvement initiatives
• Leads the roll-out projects including other countries

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