QUALIFICATIONS AND JOB DESCRIPTION
Customer Service Specialist
We are looking for an “Customer Service Specialist” to be member of our new Logistics Hub Organization based in Kurtkoy Istanbul.
Key Responsibilities:
- Maintaining raw material flow required for continuity of plant production in all locations (production, warehouses, quality and shipping areas) by keeping in touch with the relevant departments
- Checking the material levels of logistics hub & plants , completing the deficiencies and informing the relevant departments about the materials with increasing stock levels.
- Responsible of material allocation among the plants
- Updating procurement plans periodically and fallow up closely with all parties (hub, plants, 3PL)
- Reporting to customer service team manager about the problems experienced in material flows
- Controlling safety stock and KLT levels
- Closed communication with manufacturing plant
Qualifications:
- Has a Bachelor's Degree from related departments (industrial engineering, business management etc.)
- Has an excellent command of written and spoken English
- Has 1-3 years of previous experience in material planning
- Between the ages of 25-35
- Will be able to reside in Kocaeli and its environs or in Istanbul Anatolian Side,
- Good command of MS Office programs
- Advance SAP Knowledge is must
- External and internal relationship management skills
- No military obligation for male candidates
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