E-Commerce Coordinator İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
- Bachelor’s degree in Engineering or Business Administration field
- Advanced knowledge in office applications and reporting tools (Microsoft Office, VBA, PowerBI)
- Preferably experience in e-commerce field
- In-depth knowledge in e-commerce dynamics and reporting
- Broad business acumen, knowledge in automotive, automotive sales market and new trends in industry
- High level of flexibility and self-motivation
- Highly creative mind-set with excellent analytical abilities
- Outstanding communication and interpersonal skills, multi-stakeholder management capability
- Experience in collaborative work environment with both internal and external business partners
- Customer centric mind-set
- Ability to work within strict deadlines and with time pressure
- Fluent English is a must
- No restriction for traveling
- Drive a digital strategy with sales and marketing communications teams, that supports e-commerce success and the generation of new, strong sales leads for the sales team
- In depth analysis of customer behavior and customer journey analytics
- Follow-up on e-commerce actions and metrics such as conversion rates, traffic, leads
- Coordinate/validate new e-commerce platform features deployment
- Close follow-up of automotive and e-commerce industries in order to observe new developments and improve Mercedes-Benz processes
- Continuously monitoring and conducting process simplification studies to ensure operational excellence
- End-to-end design of e-commerce processes and documentation of workflows
- Generating new business projects in order to improve the effectiveness of e-commerce processes and implementation of these projects within the Mercedes-Benz organization
- Reporting of relevant KPI’s to both internal and external stakeholders
- Supplying first level support to business partners regarding sales applications, coordinating communication within Mercedes-Benz organization
- Conducting regular trainings to enhance usage of online sales applications, especially for external business partners
