HR Legal Affairs and Operations Director İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Insider is a B2B SaaS company with a unique approach to multichannel experience orchestration. Recently, Insider announced its $32 Million Series C funding round by Sequoia. Insider was named the #1 leader on G2’s Mobile Marketing Software and Personalization Grids, with a 4,6/5 rating based 100% on user reviews, 19 quarters in a row. Insider was also named as the #1 Leader in the Forrester Wave for Cross-Channel Campaign Management (CCCM) with the highest overall score among all vendors, with a 5/5 rating in numerous criteria. CrunchBase recently ranked Insider’s co-founder and CEO Hande Cilingir as one of the top women CEOs outside the US.
Many of the most prestigious Fortune 500 companies and top brands in retail, automotive, and travel use Insider to deliver AI-backed personalized experiences that exceed customer expectations. Insider is trusted by over 800 global businesses, including UNIQLO, Singapore Airlines, Virgin, Toyota, New Balance, IKEA, Samsung, Newsweek, MediaMarkt, Nissan, AVIS, Marks & Spencer, Allianz, BBVA, Dominos, Avon, and CNN.
As a HR Legal Affairs and Operations Director, your will own the development, investigation, improvement and execution of people-related processes, systems, and policies. Reporting to the Head of People and Culture, you will partner closely with Business Partners, Recruitment, Learning and Development, People Analytics and other teams in People & Culture department, and also with Operation Success & Performance team and Legal Counsels in Finance & Accounting department.
You will drive the on- and offboarding experience of all Insiders in 25 different countries from Vietnam to UK and strengthen our values and culture through top-notch people practices.
While you demonstrate your expertise in playing by the book, you will have a great chance to take great responsibility and ownership in a scaling environment that will constantly force you to step out of your comfort zone.
As a HR Legal Affairs and Operations Director in Insider day in and day out
- You will lead our People Operations team to ensure that each People and Culture process and procedure is compliant with labour law and internal policies. Your in-depth legal knowledge will be our guide. Your team will look at every step through the lens of labour law.
- Working closely with Organization Success & Performance team, you will lead a broad range of administrative activities, including but not limited to labour contracts, private insurance, promotions, leaves, compensation and benefits, payrolls, etc.
- Since we have offices all around the world, you will make sure that our People and Culture processes are compliant across different regions and legislations.
- You will be the go-to person for our Business Partners to deal with edgy cases. We will trust you in handling sensitive issues that may arise. You will act as a consultant for BPs, Recruiters and also Organization Success & Performance team so that processes that may pose risk can proceed flawlessly.
- You will build new strategies and workflows for optimizing administrative systems such as BambooHR to maximize efficiency, data accuracy and effective documentation. You will also implement any HRIS integration needed for our forecasted scale.
- Insider is an ever-growing organization. You will draft and implement new policies and protocols for changing demands as we grow in an Insider-centric yet compliant way. It is an opportunity for you to make a huge impact in this dynamic environment.
- You will maintain knowledge of trends, best practices, regulatory changes, and new technologies in People Operations and labour law.
- Your team will be the first point of contact for all Insiders, third parties and executive team members on queries related to various topics such as labor law, insurances, C&B, and payroll. You will create and run an effective communication strategy in a clear, transparent and engaging way.
- At Insider, all of us are working in a data-driven way. You will set and track your team’s monthly KPIs within our OKR framework. You will drive the overall success of your team by leading, inspiring and guiding them with your ongoing support, constructive feedback and monthly one-to-one meetings with each one of them.
We want you to join us while we are taking a step into the future if you have
- 10+ years of experience in HR roles with a proven track record of building and optimizing processes, systems, and structures.
- 5+ years experience in leading a team
- Hands-on experience in performing and managing a wide range of fundamental people practices across team member relations, hiring, management practices, organizational effectiveness, compensation, and talent management
- Working knowledge for people-related legal issues and ability to comprehend and apply labour laws, regulations, and policies
- Excellent command of written and spoken English
- A sharp eye for detail in every step you take and the ability to spot risks
- Outstanding interpersonal skills to manage stakeholders at all levels of the organization including co-founders, CFO and country manager
- Ability to act with integrity, professionalism, and confidentiality (you need to handle sensitive information and manage complex decisions under pressure)
- Passion for working in a dynamic, challenging and fast-paced environment
- Data-driven mindset and analytical thinking skills
- Strong focus on continuous improvement while managing multiple priorities and tasks
- Enthusiasm to be one of our ambassadors who protect and spread our culture and core values internally as a member of the People & Culture team
While exporting our technology to the world, we offer you
- A chance to work in an international, diverse, and inclusive environment
- To be a part of an industry that’s shaping the future of customer experiences
- Opportunity to be a part of different side projects depending on your interests
- Access to many hard and soft skill training to help you improve and challenge yourself
- Access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
- Space to share your skills through training sessions and workshops if you wish. Sharing is caring!
- Free access to exclusive platforms such as Blinkist, Masterclass, and Spotify
- Chance to become a Shareowner with the "Shareowner System"
- Inclusive Private Health Insurance
- Food ticket to cover all the yummy food expenses monthly
- The infamous team activities are bursting with fun.
- No Dress Code!
We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.
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