Operations Manager İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Our ideal candidate
Goal-orientated, not afraid to get their hands dirty and thrive in a dynamic environment. They turn challenges into opportunities and quickly solve problems. When things are tough, take perspective, step back and remain objective to ensure the desired outcome is achieved. In this way, we stay flexible, seek to pinpoint what really matters and find workable actions, quickly. Our people are eager to stay up-to-date by reading, attending training and take ownership of personal development.
Job Summary
Driven to deliver commercial success, the Operations Manager is responsible for all administrative and logistics functions in the business, including the delivery of exceptional customer service and advancing relationships with logistics providers. An expert in FCL shipments(import & export), you will use an entrepreneurial approach to find
unique solutions to meet the business needs.
Operations Manager:
You will act as a partner to business leaders, the commercial team and Logistics Managers in other offices to drive efficient operations and make
deals happen. Reporting to the Managing Director, your mission is to unlock commercial success for the Sales & Purchasing teams through delivering operational excellence. Leading the local teams in logistics,
finance and administrative duties, you must ensure the team and processes are working efficiently, meeting customer needs and proactively managing risks.
Part of a global team, you will work with colleagues in other offices to pool resources and coordinate efforts to improve logistics and service offerings. You must have a proven track record of building and leading an operations team and streamlining business processes in an international trading business. You are joining a small team that is setting up for rapid future growth, so you must be able to balance the requirement to deliver immediate business needs (doing whatever it takes) with planning for medium-long term goals.
Essential Duties & Responsibilities
- Develop and set up operational systems to ensure smooth, fast and accurate workflow
o Work with HQ team and other Vanden offices to learn & implement best practices
o Full business process from PO/SO through to shipment, import/export & delivery - Build and lead operational team, including oversight of external provider relationships
- Ensure operations are capable to deliver according to commercial needs at all times
- Develop and implement operational strategy to meet future commercial goals
- Develop and action the tactical steps require to execute strategic plan
- Engage in constant and active risk management, ensuring systems are in place to support
- Obtain the most competitive spot rates for all shipping routes to/from Turkey
o Coordinate with other logistics teams where needed to obtain best rates and service - Develop relationships with multiple shipping providers to ensure a broad range of options on all trade routes
- Oversee the full logistics process from cargo booking to delivery, ensuring a high level of customer service, accurate documentation, risk management and efficient communication of information at all times
- Provide a monthly report to management and commercial teams on forecasted rate movements, availability, future risks and strategy to mitigate
- Work with commercial leaders to develop unique logistics and operations solutions to overcome common objections and/or create a new strategy secure long term contracts with limited downside risk.
Skills & Abilities:
- Fluent English is a requirement (verbal and written)
- Exceptional written and verbal communication skills in English
- Able to coach and inspire commercial teams
- Move easily between big picture thinking and managing relevant detail
- Able to use logic and reasoning to appraise situations
- Able to anticipate opportunities and risks
- Able to simplify complex problems and solve them
- Establish the root causes of issues and tackle them, rather than just the symptoms
- Able to build rapport quickly with colleagues and service providers
- Able to conduct in depth analysis and provide valuable insights
- Able to anticipate business needs and play forward defense
- Able to effectively collaborate with colleagues to achieve results
- Able to manage and respond quickly to changing/competing priorities
- Able use MS O365 suite of products to a high level
- Highly organized and detail oriented
- Able to ensure tasks are completed on time and to a high-standard
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