People Experience Advisor - Temporary İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Are You Ready to Make It Happen at Mondelez International?
Join our Mission to Lead the Future of Snacking. Make It Matter.
You work in Mondelez International Business Services, coordinating your duties to support impeccable service operations. In this role, you work with other employees to ensure that processes are adhered to and documented.
How you will contribute
When you receive a request that is pertinent to your area of responsibility, you will review and co-ordinates activities to respond to that request, communicating progress to clients and scheduling meetings as appropriate, and ensuring service quality is delivered. Good technical writing skills are necessary in this role because you will write documentation and follow up on down-stream processes. In addition, you will manage the filing and storage of documentation, ensuring that Mondelez International complies with the appropriate data privacy and legal requirements. You will also initiate and follow up on activities as required by third-party vendors, ensure the accuracy and timeliness of data and produce and analyze reports as required, and recommend and take action on opportunities for continuous improvement.
What you will bring
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Your specific process area
- Working in a shared service organization
- Operational excellence and a customer service focus
- Data processing, computer applications or call center applications
- Communicating and interpersonal skills, taking initiative
- Analysis
- Accuracy and organizational skills
Additional Job Description
- Works as part of the PE team and is accountable for having deep functional and domain knowledge, enabling the advisor to provide high-touch support for key moments that matter throughout the employee life cycle
- Accountable for completing relevant research to support employee query resolution
Escalates business specific queries to the country People Experience Team Lead and functional queries to the relevant functional teams - Responsible for executing data changes or system transactions where self-service isn't viable in accordance with SOP
Responsible for document management and archiving of employee documents into the personal file
- Responsible for delivery of the following services:
- ongoing on-boarding
- local learning delivery (including Leading Org and E&T pillars as a part of IL6S plant journey)
- local query resolution
- time & attendance (input control for payroll)
- Responsible for collaborating with MSC HRBL to understand and implement Labor Relations strategy for the plant: communication, update of CLA, communication with Union representatives, managing strategy
- Supports BU & MSC HR BL and people managers with Employee Relations issues and cases
- Proactively works with my Reward team on continuous improvement of Reward&Recognition systems for the plant
- Works with Plant Director and MSC EE HRBL on plant org structure and staffing in line with budget and Factory of the Future concept, people cost planning and control
- Coordination of ongoing HR initiatives and HR projects at the plant and BU
- Reporting on plant and BU HR KPIs (absenteeism, overtimes, HC, vacation balance, etc.)
- Demonstrates a deep understanding of the plant; work as part of the PE team, providing business intimacy and supporting with delivery of local HR services
- Possesses a strong working knowledge of enabling technologies, systems (e.g. Workday) and processes in order to ensure high quality service delivery
- Responsible for maintaining up-to-date working knowledge of local labor law and understanding local market requirements and legal regulations to appropriately apply to related policies and initiatives
- Responsible for executing processes in line with policies and standard operating procedures
- Responsible for focusing on employee experience and continuous improvement of end-to-end operational HR services
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