Night Manager İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
Duties and Responsibilities
Attend to guest's requests and complaints.
Investigate glitches and incidents, address to the department concerned, see that corrective actions are taken and respond to guest with an appropriate explanation and apology
Co-ordinate with Engineering and Housekeeping to ensure that all rooms are ready for sale in the proper condition
Co-ordinate with Housekeeping and Food and Beverage on any special requests for VIPs
Ensure effective communication via daily briefings and weekly updates within the department.
Make every effort to ensure that guests of the hotel are made as comfortable and contented as possible
Co-ordinate and take charge of any emergency during the night until General Manager or Hotel Manager arrives
Requirements
Mandatory
Minimum of 2 years Front Office Management experience in a luxury operation
Excellent written and verbal communication skills in the English and Turkish language
Ability to multi-task
Comfort level with managing overnight operation which includes Rooms and Food and Beverage operations
Strong problem solving skills
Computer knowledge which is not limited to: Excel, Word, Power Point
Desirable
Multi-lingual
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