Service Sales Engineer İş İlanı
İşveren Hakkında
- İstanbul(Avr.), İstanbul(Asya)
- Elektrik & Elektronik
GENEL NİTELİKLER
As a Service Sales Engineer, you will drive the sales performance of Energy Service in Energy Service, Process Automation, Energy Industries in Istanbul, Turkey, specifying and implementing effective sales and business-development initiatives in line with global strategy. Reporting to the Sales Manager, you will lead and coach the local sales organization to meet ambitious targets and exceed customer expectations.
Your responsibilities:
Drive service sales process in collaboration with Sales Manager. Generate service sales opportunities and secure profitable sales within the designated area(s). Focus on installed base penetration (IB) and sell the entire Service product portfolio in collaboration with other ABB service units. Build long term customer relationships and ensure immediate response to specific customer needs and issues.
- In collaboration with the Sales Manager implements Service sales strategy. Penetrates IB, promotes various upgrade, retrofit and value add solutions to the benefit of the customer and ABB. Understands the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s) when needed.
- Regularly updates installed base in Servis (the approved Service database) with the changes made at site.
- Utilizes Servis to understand the existing installed base (IB) and identifies and develops sales opportunities for Service products and solutions to penetrate the existing IB/new IBs in the market. Focuses on the entire Service portfolio to secure profit for assigned Business Units/Product Groups.
- Generates Service sales leads and develops new market opportunities by utilizing market trend information, identifying and exploring potential new service portfolios. Takes a One ABB approach to leverage other colleagues’ portfolios.
- Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM).
- Registers customer feedback and ensures customer satisfaction throughout the sales process.
- Sells entire service product portfolio to expand ABB footprint in the designated area(s). Charts out and monitors sales proposals, tenders and follows up proposal statistics. Prepares ABB’s Service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager. Communicates contract details in accordance with ABB offering and strategy. Manages administrative sales processes.
- Acts as a marketer/salesperson of ABB’s service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings). Translates the needs of customer into relevant ABB Service offerings and solutions.
- Contributes to risk assessments related to price and quality. Registers required information into the appropriate customer database. Ensures technical reliability, safety and cost effective solutions to satisfy customer’s needs. Complies with health and safety directives.
Your background:
- Degree in Engineering (Electrical, automation or similar),
- Control systems knowledge and min 2 years experience in oil& gas , petrochemical, refineries, power generation and water sectors,
- Team work and customer oriented profile with strong oral and written communication skills,
- Good command in English,
- Preferably experience in service sales,
- No travel obstacles,
- Turkish knowledge is a must.
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