Customer Service Representative İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
We are searching for a " Customer Service Representative" who will work in our factory ,in Silivri location
- Processing of orders via telephone or emails ensuring high levels of accuracy at all times
- Give remarkable service at all times, managing customer expectations by liaising with other departments/service providers to deliver on promises
- Maintain accurate customer records and sales development activities.
- Operate effectively within current policies and procedures relating to pricing, order entry, lead times and in line with the telephone call monitoring programme.
- Develop effective working relationships with other team members, internal departments and sister companies
- Participate in team briefings and communicate with team leader and other team members to address issues and develop a wider range of skills
Job Requirements:
- 2+ years experience of working within a Sales or Service environment is essential
- Good command of written and spoken English
- Effective communicator (verbally and in writing) and capable of quickly building rapport with customers and colleagues
- Excellent attention to detail and accurate key board skills
- Capable of working accurately under pressure, prioritising workload
- Enthusiastic attitude, professional manner and quick learner
- Creative problem solving ability
- Commercially aware
- Highly self-motivated and reliable
- Team player, willing to adapt to new challenges and changes
- The job does not require any travel
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