Customer Solutions Specialist İş İlanı
İşveren Hakkında
QUALIFICATIONS AND JOB DESCRIPTION
- Bachelor's degree
- A team player
- To learn & have strong willingness to understand our customer needs
- A strong communicator – both in writing & verbally – across organizational levels and with internal and external stakeholders
- To handle multiple tasks at the same time and have strong prioritization & solid follow-up skill
- A strong interest in the technical side of our products
- To speak English fluently
- Completed military service for male candidates
- Resident in the Anatolian side
İŞ TANIMI
• Understanding our customers’ needs & expectations and translate these into high quality products & services
• Recommending alternative solutions where needed to meet customers’ needs
• Coordinating the entire end-to-end order process flow and specification management
• Being the single point of contact between Sales Office, Planning, Production, R&D, Quality and Logistics departments
• Managing all inquiries and info requests from Planning, Production and QA departments in time
• Responding to inquiries, sample and order requests of our customer in a professional and timely manner
• Pro-actively communicating any issues with Sales Offices and help in finding satisfying solutions
• Providing technical & product optimization support for Sales Offices
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