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QUALIFICATIONS AND JOB DESCRIPTION
We are looking for a "Sales Specialist" to be assigned to our company's Istanbul, Beyoğlu location.
- Graduated from university, preferably from Engineering departments,
- Proficient in Microsoft Office programs,
- Fluent in English, able to use it actively
- No travel restrictions
- Prone to teamwork, strong communication skills,
- Analytical thinking and solution-oriented
- Successful in customer management and relations,
- Will be able to adapt to dynamic working environments and flexible working hours.
JOB DESCRIPTION
- Preparing price offers for customer demands, ensuring the realization of sales in line with quantity and profitability targets,
- End-to-end follow-up of the orders received from the entry to the system until they reach the customer.
- To ensure coordination with planning, quality, and shipping units with weekly factory visits,
- Making logistics agreements, supervising ship loading and unloading when necessary,
- Engaging in new customers and market development activities
- To follow up the proposal process, customer and factory information of new and different products according to the procedures,
- To mediate the requests of the customers regarding all departments and to ensure that the problems are resolved and customer satisfaction,
- Making annual visit plans, making customer visits, entering visit reports into the CRM system
- Notifying the customer expectations and requests (VOC) to the relevant units, following up until the result is obtained, ensuring the complete operation of the "Voice of the Customer" VOC process,
- Making lost sales analysis and report periodically,
- Periodically reporting by making market follow-up and analysis
- Monitoring possible protectionist measures and anti-dumping practices in the markets it is responsible for and managing their effects on trade
- Making monthly profitability analysis, reporting deviations and determining corrective actions