Sales Support Engineer İş İlanları

QUALIFICATIONS AND JOB DESCRIPTION

Wyser is an international search & selection company present in 3-continents.

We are looking for a "Sales Support Engineer" for our client in the applied water solutions industry.

Main Responsibilities

- Pre- sales and post sales coordination and support for different departments,

- Internal responsibilities related to products, applications and pricing,

- To evaluate & analyse customer enquiries, assisting in the selection of the appropriate equipment to meet the overall requirements and prepare technical and commercial proposal,

- Allocate project reference numbers and ensure all the data related to the project is saved under relevant folders as well as essential fields in CRM program,

- Prepare and submit written proposals in accordance company policies by utilizing company selection and quote tools,

- Collect the complete project details from the customer and screen all the involved parties for “red flag” case of any new customers before any quotation is made,

- Assist the manager in maintaining the company product assortment in accordance with the market needs and customer inputs,

- Assist the manager in maintaining the internal / external sales tools,

- Continuous support to the distributors in matters related to products, pricing, technical data sheets etc,

- Liaison with customers, factories, sales team to obtain sufficient information to enable completion of a compliant quotation and therefore to maximize opportunities to receive an order within the current market guidelines,

- Internal product expert role to enhance the support quality and utilise the expertise,

- Assist the order department with clarifications on product configurations and technical information for orders and coordinate the terms and conditions for the sale,

- Co-operate with fellow employees to ensure that functions and objectives are achieved efficiently,

- Train distributors, customers and sales team on products and sales tools,

- Work with the Order department to ensure equipment is delivered with the contracted timescale,

- Work on the product configurations of the pumps manufactured locally,

Experience & Requirements

- Bachelor’s Degree (Mechanical or Electrical Engineering),

- Min. 2 years of experience in the pumping systems HVAC and Building services applications, with exposure to sales/marketing/distributors, preferably in an engineering/process control environment,

- Product and market knowledge required,

- Fluent in English,

- High level of analytical skills, critical thinking and ability in simplifying of complex issues.

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